Email Address

contact@hacstx.org

Phone Number

(713) 464 - 1605

Our Location

1675 Brittmoore Rd, 77043

FAQs

FAQ

General Question

  • Call 3-1-1 to report street lights and/or traffic signals that are out.(3-1-1 is the City of Houston's Customer Service Hotline.)
  • Call 3-1-1 to report street lights and/or traffic signals that are out.
    (3-1-1 is the City of Houston's Customer Service Hotline.)
  • Notify your energy company:
    CenterPoint Energy: 713.207.2222 or 1.800.332.7143 www.centerpointenergy.com
    Entergy Texas: 1.800.968.8243 or 1.800.368.3749. www.entergy-texas.com
  • Notify your energy company:
    CenterPoint Energy: 713.207.2222 or 1.800.332.7143 www.centerpointenergy.com
    Entergy Texas: 1.800.968.8243 or 1.800.368.3749. www.entergy-texas.com
  • Notify your energy company:
    CenterPoint Energy: 713.207.2222 or 1.800.332.7143 www.centerpointenergy.com
    Entergy Texas: 1.800.968.8243 or 1.800.368.3749. www.entergy-texas.com
  • Remember, you are responsible for repairs to your meter box. If there is damage, contact a licensed electrician to make repairs and do not remove trees or debris from power lines yourself.
  • As of Wednesday, September 17, 2008, all of the water in the entire City of Houston system is safe for human consumption. (The Boil Water Notice is rescinded for all customers served by the Houston municipal system.)
  • It is recommended that citizens perform the following tasks as an additional precautionary measure:
  • Flush your water service line and household plumbing by running each faucet until you notice a change in water temperature, typically no more than 5 minutes.
  • Clean out icemakers by making at least three batches of ice and discarding them.
  • Drain and fill your water heater and any other water you may have stored in tanks
  • Residents are asked to place any storm-generated debris on the curb.
  • Please do not place debris near a water meter, fire hydrant, or any above-ground utility.
  • Please do not park your vehicle in front of the debris.
  • Please do not stockpile debris in your neighborhoods (i.e. parking lots, medians, community centers, etc.).
  • Please do not burn debris and trash.
  • Please do not put debris in ditches, storm sewers, creeks or bayous.
  • If all the debris is not picked up during the initial pass, please continue to place remaining debris on the curb for collection on the subsequent passes

Helpful links to get you back on your feet.
Food Stamps

Texas will provide emergency food stamps to Hurricane Ike victims. Visit one of the benefits office listed below for questions and/or to turn in your disaster food stamp application. Certain requirements apply.
For more information:
Call 2.1.1 or 1.877.541.7905
Online: http://www.hhsc.state.tx.us/index.shtml
Disaster Food Stamp Applications: English Spanish

SBA Disaster Assistance Loans

Through its Office of Disaster Assistance (ODA), the SBA is responsible for providing affordable, timely and accessible financial assistance to homeowners, renters and businesses following a disaster. Financial assistance is available in the form of low-interest, long-term loans.
SBA’s disaster loans are the primary form of federal assistance for the repair and rebuilding of non-farm, private sector disaster losses. For this reason, the disaster loan program is the only form of SBA assistance not limited to small businesses. You can visit there website for more information

Applying For FEMA Aid

Most agencies will require you to be registered with FEMA in order to participate in any programs they will provide. If you have not received your FEMA number you can